Privacy Policy

Effective Date: June 13, 2026

Fortis Supply Hub ("we," "our," or "us") operates the website https://fortissupplyhub.com/ (the "Site"). This Privacy Policy describes how your personal information is collected, used, and shared when you visit, create an account, or make a purchase from the Site.

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using standard industry technologies, including:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier.

  • Log Files: Files that track actions occurring on the Site, collecting data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Order & Account Information

When you make a purchase, attempt to make a purchase, or register for a wholesale or commercial account through the Site, we collect certain information from you. This includes your name, billing address, shipping address, payment information, email address, phone number, and business details such as Company Name or Tax ID. We refer to this information as "Order Information."

When we reference "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site. This includes processing your payment information, arranging for shipping and freight logistics, and providing you with invoices and order confirmations.

Additionally, we use this Order Information to:

  • Communicate with you regarding your orders, quotes, or account status.

  • Screen our orders for potential risk or fraud.

  • Provide you with information, updates, or advertising relating to our products or bulk supply services, in line with the preferences you have shared with us.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site by generating analytics about how our customers browse and interact with the storefront.

3. Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers who assist us in operating our e-commerce platform, processing payments, delivering shipments, and analyzing website traffic.

We also share Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Data Retention

When you place an order or register an account through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make an inquiry, please contact us by email at info@fortissupplyhub.com.